At Lepai® Amp, Amplifier, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.
What Information Do We Collect?
Information you provide to us
We collect information you voluntarily provide to us, such as when you make a purchase, contact us via email or social media, leave a review, participate in forums or surveys, enter competitions, or otherwise communicate with us. This information may include:
- Contact details such as your name, email address, phone number, postal address for order fulfillment
- Payment information such as your billing address and credit card details when you make a purchase
- Profile information such as your username and password, purchases, orders, and account settings
- Feedback and correspondence such as information you provide in user reviews, survey responses, or when you contact us with questions or suggestions
Information we collect automatically
When you visit our website, we may automatically collect information about your visit through cookies and other technologies. This information may include:
- Log data such as your IP address, browser type, operating system, referral URLs, device information (e.g. device IDs), pages visited, links clicked, time zone, date/time of access, and other actions taken on our website.
- Usage data such as the features you use, pages you visit, items you add to your cart, and purchases you make on our website.
- Location data such as your device’s GPS signal or information about nearby WiFi networks and cell towers that may indicate your approximate location.
Information from other sources
We may obtain information about you from third party sources to assist us in providing services to you. For example:
- Social media if you interact with our social media accounts or pages, we may collect information you share publicly as well as information the social network shares with us, in accordance with their privacy policies.
- Third party services we use third party services like Google Analytics, advertising networks, and customer support software that may provide us with information about you, again in accordance with their privacy policies.
How Do We Use the Information We Collect?
We use the information we collect for a variety of business purposes such as:
- Fulfilling your orders including processing payments, delivering products, and providing customer service.
- Improving our products and services by analyzing usage data to understand functionality issues and identify areas for improvement.
- Marketing and advertising to notify you about product releases, promotions, events and other news about our products and services. You can opt out of marketing communications at any time.
- Communicating with you including responding to your inquiries, comments, feedback or questions.
- Securing and protecting our business including detecting and preventing fraud, spam, abuse, security threats or other criminal or malicious activity.
- Complying with legal obligations such as applicable security, customs and tax laws and regulations.
- Other business purposes such as audits, record keeping, and corporate governance.
When Do We Disclose Your Information?
We will not disclose your personal information except in the following circumstances:
- With your consent We will share your personal information with third parties when we have your consent to do so. For example, if you make a public social media post tagging us, we may repost that on our own social media channels.
- With our service providers and business partners. We will share your personal information with trusted third party service providers and partners who assist us in operating our business. This includes payment processors, shipping companies, marketing service providers, advertising partners, analytics providers, customer support, email delivery services, and more. Our contracts with these service providers limit how they may access, process, store and transfer the data we provide.
- For legal reasons. We will share your personal information if we believe it is required in order to:
- Comply with legal obligations, lawful requests or legal process such as a warrant, subpoena or court order.
- Protect our rights, property or safety, or the rights, property or safety of others.
- Enforce or investigate potential violations of our policies or terms and conditions.
- Detect, prevent or investigate fraud, security breaches, unlawful or criminal activities.
- Comply with credit card network rules regarding fraudulent transactions.
- Business transfers. If we are involved in a merger, acquisition, bankruptcy, reorganization, sale of some or all of our assets or stock, financing, public offering of securities, change of control, or steps in contemplation of such activities, some or all of the information we collect may be shared or transferred.
- Aggregate or de-identified information. We may disclose information that has been aggregated or reasonably de-identified, so it cannot reasonably be used to identify you. For example, we may publish aggregate statistics about the use of our services.
How Do We Protect Your Personal Information?
We take reasonable administrative, technical, and physical measures designed to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. However, no security measures can be 100% effective and we cannot guarantee the security of your information.
Your Rights Regarding Your Personal Information
You have certain rights regarding your personal information, subject to local law:
- Access. You may have the right to access and receive a copy of the personal information we hold about you.
- Change or restrict. You may have the right to request that we change, correct, update, lock or delete your personal information.
- Object. You may have the right to object to our use of your personal information or ask that we restrict processing of your personal information.
- Portability. You may have the right to request that we export certain personal information to another organization.
- Erase. You may have the right to request that we erase your personal information.
- Complain. You may have the right to file a complaint with the appropriate supervisory authority regarding our processing of your personal information.
To exercise these rights, please contact us as described in the “How to Contact Us” section below. We will consider and respond to your request in accordance with applicable laws. Keep in mind that certain personal information may be exempt from such requests in some circumstances.
What Is Our Retention of Personal Information?
We retain personal information for the period of time necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we may retain some transaction details and correspondence until the statute of limitations expires on any tax or consumer protection related obligations. And we will retain information submitted in user content like product reviews for as long as that content remains on our website.
When personal information is no longer needed, we securely delete or destroy it. We may retain de-identified or aggregated data for analytics purposes or legal compliance.
Updates To Our Privacy Policy
We may occasionally update this Privacy Policy as necessary to reflect changes we make in how we collect, use or disclose your personal information or to comply with a legal obligation. We will alert you to material changes by placing a notice on our website and/or by sending you an email when we are required to do so by applicable law. We encourage you to check this page periodically to see the latest Privacy Policy in effect.
How To Contact Us
If you have any questions about this Privacy Policy or your personal information, you can contact us by email at [email protected] or by referring to the contact details at the bottom of our website.
We are committed to working with you to resolve any privacy concerns you may have. If you are located in the EU or UK, you also have the right to lodge a complaint with the applicable supervisory authority at any time.
Changes To This Privacy Policy
This Privacy Policy is effective as of Jan 1, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 555-123-4567